This role has now been filled, but get in touch at [email protected] and we’ll let you know next time there’s a similar role! Ref: 664637

Company

This full-service agency has a talented team of around professionals dedicated to creating impactful solutions across various marketing channels. They foster a friendly environment for their staff. Work-life balance is extremely important to this agency and their commitment to prioritising the happiness, health, and mental wellbeing of staff is evident through their benefits.

An agency with a passion for digital marketing and creating impactful solutions.
They specialise in paid search, social media, SEO, content writing, and data analysis.
The agency provides its staff with the freedom to be creative, allowing them to bring their unique ideas and perspectives to the table. This creative atmosphere allows for staff to express their passions and contributes to the agency’s success.
It’s a fun and challenging place to work, offering its staff exciting opportunities for growth and development, in a supportive and creative environment.
The agency has a strong commitment to the wellbeing of its staff and offers benefits such as flexible work hours and generous time off policies to ensure a healthy work-life balance.

role

As a Senior Client Service Manager, you’ll manage client relationships, oversee the internal delivery team, and work with the senior digital team to devise client strategies. This is a purely client-facing role with no implementation.

Build and maintain trust-based relationships with clients and internal stakeholders, making sure they are receiving excellent service.
From strategy and planning, work with stakeholders to ensure smooth digital campaign processes.
Keep clients updated with the end-to-end digital processes – these are existing clients so you won’t have to make sales, but you will discuss digital marketing strategy with clients.
Present ideas, opportunities, and recommendations to maximise client business growth.

BENEFITS

Discretionary bonuses when the agency hits their target – they share their wins with staff.
Flexible work hours with staff encouraged not to pull long days + work from home.
This agency has a compassionate and empathetic approach to health and wellbeing leave.
Training and career development opportunities.
Their offices come with plenty of complimentary goodies to keep you going.

about you

While you won’t be on the tools, you’ll bring previous experience in marketing. You’ll have knowledge of digital channels and an understanding of digital strategy. As this will be a client-facing position, you’ll have the ability to build relationships and negotiate whenever necessary. You’ll be confident in presenting your ideas and have excellent organisation skills and attention to detail.

Strong interpersonal and communication skills – you’ll be able smooth any issues that arise and build healthy relationships with clients.
Relevant working experience within the digital marketing and media industry with knowledge of digital channels and strategy.
You’ll be able to multitask, and project manage effectively, meeting client expectations and working collaboratively with stakeholders.
Confident in presenting ideas and documents + able to negotiate and challenge stakeholders in a professional manner.
Organised + detail-orientated + good work ethic.

Apply now

This role has now been filled - but get in touch at [email protected] and we’ll let you know next time there’s a similar opportunity!

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Campfire Digital Recruitment embraces diversity. We promote the benefits of diversity in all our business activities and uphold a business culture that reflects that belief. We welcome applications from all members of society irrespective of age, disability, sex, sexual orientation, colour, race, nationality, ethnic or national origin, religion, or belief.

Job ID: 664637CF 